Selections on the Internet

Many companies give you a selection about how your individual information is used. These companies allow you to refuse to have your personal information (such as your e-mail address)
used or communal with other companies. This type of choice is usually found in the company’s online solitude policy. If this option exists, you should refuse to have your personal information communal. If this option does not exist, you might want to e-mail or phone the company for more details on their policy. Where to go if you have problems, questions, or concerns — there are many seats to turn for information on online shopping

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• For more information on analyzing information and fraud, ask the book Analyzing Internet Information (PM-1789b).

• Iowans can contact the Attorney General’s Office, Consumer Protection Division, 1305 East Walnut Street, Des Moines, Iowa 50319; phone: (515) 281-5926; fax: (515) 281-6771, e-mail:

consumer@max.state.ia.us.URL: http://www.state.ia.us/government/ag/consumer.html

• The Federal Trade Commission (FTC) — The FTC (http:// www.ftc.gov/bcp/menu-internet.htm) offers information on all aspects of online shopping and also issues alerts. Consult the FTC’s Web site or contacts it at CRC-240, Washington, D.C. 20580; 1-877- FTC-HELP. You may file a grievance with the FTC through the Internet, using the online grievance form at http://www.ftc.gov/. Although the commission cannot resolve individual problems for

consumers, it can act next to a company if it sees a pattern of possible law violations.

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